+336 547 1401
support@smokehousegso.com
Jamestown ,NC 27282
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Private: Courses
SmokeHouse Training
SmokeHouse Training
Curriculum
6 Sections
24 Lessons
Lifetime
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Smokehouse Orientation
4
1.1
History/Mission/Values
1.2
Welcome
1.3
Policies and Procedures
1.4
Store Layout & Inventory
Compliance and Legal Awareness
4
2.1
Age Verification
2.2
Compliance with Local and Federal Laws
2.3
Restricted Products and Behavior
2.4
Compliance and Legal Awareness Quiz
10 Minutes
10 Questions
Customer Service Excellence
5
3.1
Greeting and Engaging Customers
3.2
Explaining Products
3.3
Handling Difficult Situations
3.4
Building Relationships
3.5
Customer Service Excellence Quiz
10 Minutes
10 Questions
Product Knowledge
7
4.1
Introduction to Products
4.2
Tobacco Products
4.3
Vapes & E-Cigarettes
4.4
Hemp Products
4.5
Kratom
4.6
Psychedelics
4.7
Accessories
Store Operations
4
5.1
Opening and Closing Procedures
5.2
Inventory Management
5.3
Cleaning and Maintenance
5.4
Point of Sale (POS) Training
Advanced Training (Optional)
2
6.1
Trouble shooting
6.2
Marketing and Promotion
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